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I think your best choice would have been to keep shannyn and natasha.

Dr. Lee, I do have to agree that firing all of the staff was not the best idea. I understand that the conditions were hectic but it clearly stemmed from poor management. Natasha, when given the chance, showed a wonderful sense of leadership and pride in the company and would have done well as a manager to both Gary and Ronnie. Shannon and Diane, Diane being the worst, bickered amongst themselves and refused to acknowledge any faults. Even if the mistakes were not theirs, they should have accepted responsibility for the actions of their staff and fought to improve the conditions, not wallow in it. Natasha seemed like a dedicated young lady and she worked well with Gary and Ronnie. Gary showed great skills in selling products and Ronnie was excellent at the front desk and admin. If those three had been kept on staff, there would have been minimal drama and a efficiency. However, sometimes cutting all negative forces out can be a more relieving method and if you feel that was right, I am sure you made the right choice. After all, we don't REALLY know what happened at Changes. It was still reality tv, the most deceptive form of entertainment.

dr.lee, im not surprised, to see that you are a very wise man, but even the wisest of men can make mistakes... although i do agree with jeff, i do think it would be a shame for you to punish everyone for one persons, lack of professionalism... natasha has proven she has great ideas and has showen (i think) her and ronnie, have tried to even sit down with dianne and talk things out with her... but as always dianne knows best... if you havent noticed yet dianne likes to talk, but the talk comes with no action, i agree in her life (dianne) she is not in a stable frame of mind to trying to handle everything let alone anything but still i think dianne may just lost everything through her trying to prove nothing... basically

Interesting to read the comments and don't even know if you read this blog. I know this is made for TV so one only sees the outrageous (for the ratings) and we do not see the day to day. But in watching the show even though Natasha is seen as just complaining it appears to me that she is good at what she does and does what she is suppose to do. I'm sorry but Diane as a boss could not be tolerated. She may bring some things to the table but look at how she forgets (business cards at the beach) or doesn't own up to her own stuff (mascara missing found in her own car, a Bentley what gives?) But in saying this I think that you deserve a professional staff which does not make for good TV. I'm sure your businnes has increased due to the show so either have the drama which a lot of peple will like or let go of them all and find a team that is professional enough that it will not make good TV.

Loved the show, not Dianne! However I still think Natasha was an asset to your clinic, you should keep her, she had great ideas.

Dr. Lee you and your office manager (witch) made a big mistake by letting Diane go. You should of made her fire her staff. They made it a point to make her look bad and they were a bunch of cry babies. No loyalty or commitment to her or your business from Dianne's staff. Dianne deserves a better business partner then you. If you think you can open a new business and within months make a ton of money the you must be a plastic surgeon. OH, you are one. hummmmm

I just flew down from Northern California to Dr. Lee's office for a consultation yesterday. I figured it would be a movie set. But, it looks just like on TV. And, Dr. Lee was just as sincere and nice in person as on TV. The office was very professional. No sign of the others though (except Melanie who is nicer in real life). I have a real problem with my old implants and think he is the one who can fix me. I'm having surgery with Dr. Lee next month and will update you all on how it turns out.

Just watched the last episode on Oxygen On Demand. Wow, talk about an abrupt ending. Dr. Lee did the right thing by firing Dianne and her staff. There is no way that a woman like that can run a company in today's econonomic environment. Yay Dr. Lee. the only thing is, i will miss seeing all the crazies on Tuesday nights. Loved the show. Oxygen bring back Dr. Lee.

Dr Lee, After watching the show, I would NEVER take my business to Changes! When people are coming for plastic surgery, that's so personal and Dianne is about as fake as they come. The idea was wonderful, but poorly executed. Its a shame a credible, wonderful doctor such as yourself had to go through this. The entire staff was completely unprofessional and you made the right choice by getting rid of everyone!

Dr. Lee, loved the show. For me it put you on the map. Did not know you were there. Love your work ethic. I would like to get some work done and highly am considering you. Regardless of the show it does not hinder upon your expertise and your niceness. If anyone knows business they know that just like this can hurt you it can also bring clients such as myself. So what Diane and Shannan wore villains (just kidding), yes, they treated their staff like crap, but for me that has no bearing on you. I would have fired Shannan and Diane a long time ago. The other three are okay and are young and workable. Best of luck and i hope to meet you one day.

As a cosmetic surgeon how could you look at Dianne as see her as a good poster freak for you? I live in your area and I'm familiar with your work because I have friends who have been satisfied patients of yours. We ALL agree that we would not go to you because you don't seem to see the issues with the surgery of your former partner. If you think that looks okay, okay enough to ensure the future of your company, something is severely wrong with you. Maybe Priscilla Presley can have a spa with you... or the bride of Wolfenstein or whatever she is.

sorry it didn't work out but you should had seen it going bad within the first three months but that happen when you don't have a responsibile person who cannot run the show and Dianna couldn't and I understand Nasthasi getting angry mybe that will be a lesson on her because she is young .Well you a good person and things will get better and just a lesson that you will never forget.

Your professionalism is in question after being part of a show of this dramatic nature..my condolences.

I would keep Natasha and Ronnie. The rest just go. Natasha and Ronnie really care about your business. You can see it so clearly on the show. Diane is not the business woman, manager, or anything.

I don't understand why you have to fired all the staff. The way you said "you can not trust someone betray thier bosses" have you ever seen this show which you on? How could you expect smart staff follow the bosses like that? I just think that is not fair at all. I am so glad I am not going to choose your clinic to do whole body make over.

LOL Steve! But hate to break it to you Steve, the show was a fake. Go to Ronnies blog to see the posts there.

Option 2: Bring back this same talented (acting) cast and a 100% scripted show with scripted doctors and procedures. You can kill Dianne, slash Shannyn, fire Natasha, and prison-rape Gary, but they're all back in the office the next day thanks to creative writers. REALITY is just a thang.

The numbers never jibed from the beginning with Dianne's oversized team and a small practice with an existing customer-base. I predict Oxygen will subsidize Dr Lee the difference, plus extra, to bring in season 2.

Without all the DRAMA, there wouldn't have been a show. It would've been ZZZZZZZZZZ BORING.

Dr. Lee, From reading a post in someone else's blog, it sounds like you were lied to. Either that or the viewers were lied to. Dianne had no intention of staying there with you as she was able to come back to SPA MD on Sep 1 after filming was finished for the show. So was it a fake show for the viewers or did Dianne dupe you? I guess that place wouldn't allow filming, so she found someone who would. Kinda makes you go hmmmm?

Please dis associate yourself from The Dianne Fraud..No one in LAJOLLA has any respect for her..It is a jokme for this clown to even have an y association with her or any of her side kicks.. Dr. Lee she belongs in Vegas or a Dude Ranch.. Just cut your losses and move on.... People in San Diego will respect you alot more>>>>

Everything I have read about her she is worth millions! So why are you footing her bills & keeping her afloat? Seems to me she owes you back big time for just having to put up with her

I forgot to ask! Is there going to be a second Season?

Your a Plastic surgeon. Now you need to be a Surgeon of Plastic. Cut, Cut, This is like Medical trainning only apply what you know to business. For example the Plastic is Dianne an Shannyn. You work on faces, bodies every day. Now work on the Business with the same goal..

Dr. Lee, could you please have someone manage the contact us section on your website? I have contacted 4 plastic surgeons (I was referred to you over a year ago, will explain circumstances)--and have had discussions with 3 (all well respected). I understand the show made your office a bit chaotic, but when preparing to commit to surgery, and choosing a doctor...patients, not fame should come first. I have emailed your office twice--once in May, once in August. No response. Also, not sure putting your practice on tv gave you much credibility, but I trust the doctor who referred me. Also, why would you place your business at such risk? You seem like a "good egg", why bring in a bunch of self-absorbed nutcases???

OMG DR.LEE! You were so very nice. Such a very nice man to Dianne's staff..wow!. Dianne was such a phony bitch dr. lee, I don't know how you dealt with her meanness and coldness. Gary should have been fired long ago?. I hope you find a brand new staff that will help build your office extremely successful. Tell mel to ease up some and learn to laugh and have a personality and not appear as a British guard for the queen.God bless you and your new adventure.

Dr Lee I wish I lived in your area. I am looking for a plastic surgeon in No. Calif. but you have spoiled me. I am glad you are getting rid of Dianne. She is NOT a good advertisement for your business. Please tell me that the show is coming back. I am "Addicted to Beauty"

Keeping Dianne was your first mistake, I am surprised that the entire staff did not leave being treated with such disrespect. From what I have seen of this show, entertaining is first on my list, but most important is your surgical experience and from what I have seen, excellent work Dr. Lee. If it was not for the unprofessional staff that Dianee and Shannyn created, and yes they created the ugly but disrespecting their staff, I would be on your door step in a minute for needed work. Dr. Lee your too good and much to professional to waste your time with Dianne and Shannyn.....just my thoughts!

What were you thinking??? The biggest group of narcisists ever together in one room!!! Diane and Shannyn were horrible advertisements for the magic of plastic surgery. One screw too tight! The show was entertaining but would certainly give me second thoughts about a MediSpa.

It was really quite embarassing to watch the "SPA" people calling one another names. They had no idea what the concept of being professional. I felt like they were behaving badly for the camera. Good job cutting the cord. It can only help your business.

Dr. Lee, I really enjoyed the show, but like everyone else, very surprised with the ending!! However you are an excellent doctor and deserve an excellent business partner to complement you and your team. I am curious if your revenue has increased since the beginning of the show, honestly, because I actually want to move to La Jolla for the beach alone!! Also, if I could afford it I would have you work on me, I would fly there to have you do it!!! The show was great!! All the best to you and your staff.

Dr. Lee, i think you're a very smart man and i respect you. i personally think that you should of just fired dianne and shannon, but i respect your decision. you are the one in charge and that's why you are where you are. good luck with everything in the future, i hope your buisness does well

Dr.Lee, You are a giving person and i wonder if you are a Virgo. Even though I will miss the show, you did what you had to do. You are a smart man, and that's why you are in the position you are in. I don't think denial blinded you, I think it was sympathy.

How much does a boob job and a tummy tuck cost?

It was a pleasure to be on the show...I saw the finale last night and was very pleased...the surgery has changed my life...Thank you doctor Lee for your talent. CeCe Mack Makeup Artist www.ceceminerals.com Phoenix AZ

OMG, your comments are hilarious. I needed a good laugh said to say they are so true! Diane is pretty scary.

OMG! Your comment was hilarious, 5 minutes later and I still laughing. The sad thing is it's true.

Your either Natasha herself or one of her relatives. All 5 of you were a team and all 5 need to go. Not one of you appeared more mature, professional than the other 4. Natasha, lost her temper, cursed at fellow employee's, was insubordinate to her boss, went over her bosses head to complain about her. She's no better than the other 4 immature, shallow people. Although I really liked Ronnie and Gary and would like to see them working for Mel at the spa. That would be a very funny show. Natasha is a pretty face, but not funny, and doesn't have a pleasant demeanor, except for the exaggerated eye rolls! That was very funny that the 'eye rolling' was in the 'naughty' box, and I believe it was either Ronnie or Gary who wrote that comment......

Loved the show only because it was so cheesy. Why would a reputable plastic surgeon do something like this is totally beyond me. Dr. Lee, you may be talented, but there is no way in hell I'd ever use your services after you sold out to the media. No, never. It was not professional.

I was shocked to see such a reputable plastic surgeon have such freaky looking people representing his office. The only 2 acceptable faces are Natasha and Ronnie. Diane looks like she died and the undertaker was feeling cruel. Gary has some skin issues and Shannyn is just fake everywhere.

Oh you get us addicted to your show and then you fire eveyone on it, Dianne is not a manager she is a child that needs to grow up and own her mistakes. No words can explain how she screemed at Ronie for losing $1000.00 of make-up and when Natasha ask her if it was in her car, she did not even look, just said no, and I think she knew it was in her car, was she going to turn into Insurance and make some cash for herself? Alot come to mind, any how this was really hurting your business, you are back doing surgery and you had a cirsus being preform in the front office.

I believe that if Diane and gary were gone that everything would settle down and run smoothly. I dont agree with how you handle the meeting between you and the three because you made it seem like the under dogs dont have a say so or someone to stand up for them. Anyone in their right mind can see that Diane is the problem.

Fire Dianna!!!!!!!!!!!!!!

Dr. Lee - I wish the very best in your business - you have a VERY competent Manager - Mel - I have worked in the corporate work for over 30 years and own my own resort property -so as a business owner I feel that cutting ALL the drama queens out of your business life would be the best and if you decide you want to expand your business options Mel and you should do great without the daily drama disruptions. Hurray to Mel - I would have lost it along time ago - As for the Natasha/Diane - neither one is behaving professsionally and Natasha should have been fired along time ago for insubordination - Best Regards - Terri

DIANE SHOULD BE FIRED- period! Gary should go too. He's a little princess who barely works. Youth and/or looks will only get him so far and he best learn that lesson NOW.

Dr. Lee, I believe you are a wonderful person. However business is business, I ultimately feel that Diane should be let go because of her leadership, her role as a manager is not there, the way she treats her employees is not professional. When something goes wrong she blames the employees not herself. For example when she went to the beach with Ronnie and Gary she forgot her business cards instead of "admitting" that she was the one that had forgotten it, she blamed Ronnie and Gary for forgetting her own business cards. That is very unethical and a shame for herself to be unorganized and forgetful and blame her employees. Now how about all the chaotic drama between Natasha and Diane. I hear Natashas point because of her frustration and willingness to learn but because her boss/manager doesnt know how to run a business it causes drama. Yes I believe Natasha should not talk back to Diane, or be disrespectful to her in any way, however Diane as a whole should look at herself first before pointing fingers at her employees. She should admit that she is at least wrong in ways, which she never does. I really love watching your show!! I hope somehow it can work!! I tape this show every tuesday and im shocked what had happened.

Natasha made a common mistake of the young and that was taking her job seriously. Ultimately her care was about YOUR business as well. She came up with re-decorating idea and then was sidelined by attention wh*re Diane. She posed as face of Changes and again attention wh*re Diane tried to take over her moment to shine. She planned a Diane's party but then Diane had to grandstand and tell her not to come. It is too bad you and Melanie do not recognize what a great valuable employee she is. Look if she didn't care she would be like Shannyn who sold out to Diane after about 3 episodes. And listen I am not criticizing Shannyn because as you get older you start NOT to care and just do your job. BUT that is why a company full of Shannyns will go under with a Diane at the helm. The ship was sinking and the only one trying to bail out water and plug holes was Natasha. And you fired her for that! SHAME ON YOU.

Dr. Lee, I feel for any physician in these extreme economic times... I work for a cardiology practice. This dr. asked me, and two other ladies to start with him in 2003, needless to say we have been very successful but, it only happened because we worked together-- there were times we didn't get along but, because we absolutely believe in our doc we overcame those fussy times. When you find the right people to work for you it will all flow together. I do believe your office mgr has the strong convictions to see you are successful. We all love working for our dr. His wife is our office mgr and she is great too. Honestly I hope the best for you-- because I know you can do very well with your business-- I am a insurance specialist and have done payroll and the collection/ pt accts job also. Your money has to come in no matter what, I think you've babied all of them for too long. Let them try to really earn a paycheck and stop riding on someone else's coat tails. Happy in Texas...

OMG! I've never seen such drama in the work place & I am a retired hairdresser! And I can't understand WHY you need so many managers! Dump Dianne, just looking at her is bad for your business! I heard you say on an episode that you aren't responsible for her lips but everyone who sees her in your office is going to think otherwise. She's bad news & can't handle the pressures of management. And PLEASE tone down the drama & get rid of Gary! He flys off the handle to quickly & can't handle a professional job. Ronnie seems to be much more mature & responsible but even he needs to calm down a bit. I still haven't figured out why the accountant calls all the shots but like I said to many cooks stirring the pot. With an office that small you should only have 1 manager. I do hope you bring back Natasha I think she'd be a different person without Dianne always causing blame & stress. And I hope the show continues, I have to admit I got hooked right away. I have been in the medical field over 20 years & would jump at the chance to be in plastic surgery. Oh yeah! You should limit the employees "perks", its money out of your pocket & as you know some of them are on the brink of looking too frozen, pumped & pulled!

Mark my words...Natasha will land on her feet. Diane will not.

I totally agree with Lynn (3rd post), can them all. I know this is scripted, but since I started watching this show 3 weeks ago, I noticed right off how immature and unprofessional all five of them act. Both you and Melanie are the only professionals on this show. When I do decide to have anything done cosmetically, I would definately look you up. One thing I can say is that Diane, Shannyn, Natasha, Ronnie and Gary do make for a comedy show and I don't know if you can have a second season without them, but you will have a lot more respect for those patients that come into your office without them. Good luck with your practice and I hope to visit you as soon as I graduate.

Natasha actually is the most valuable. She did fine at boot camp in a leadership role. She was ignored by (jealous) Diane about redecorating office and revenue presentation yet at the end of the day Natasha was right. She was treated just awful by Diane. Shannyn too but she is subject to her boss Diane - so I can see why she caved. This is an employee that I would hire in an INSTANT! Overall, Diane was the worm in the apple that caused rot. OMG she threw Ronnie under the bus about missing mascara and then told Gary to lie about it the truth - OUTRAGEOUS!!!Others may be contributory but much much less so.Diane made a living long ago on her beauty..and beauty is power..thus this was a power struggle between a young pretty girl and an old faded, worn out cougar of a codger trying to hold on. Really a sad comment on her. Go Natasha!!! We love her...and the boys too.

She knew this was not a good idea and is a very savvy business woman, who has no time for non-sense.

Dr. Lee--you need to can them all, and hire a competent staff that can represent you in a professional manner. Diane is scary looking. I mean, if anyone thought for a minute that you had done that to her, they would never consider letting you touch them. She can't even move her mouth when she talks, and her eyes look like something out of a cheap horror flick. She is beyond inept, and has no people skills whatsoever. Shannyn is a two-faced wimp, who will agree with whoever suits her purpose at the time, and then stab them when their back is turned. How long until that would be you? Just consider this a learning experience and move on with your business. You gave them chances, and they did nothing to help you build your business. You are totally justified in letting them go. You should have no qualms about cleaning house, and showing them the door.

Dr. Lee, I could not agree with you more. Although you are nice man, you still have a business to run and this was handled poorly by Diane and her staff. Shannyn contributed to the atmosphere by her constant talking behind Diane's back, and since she is a leader, it becomes permissible for the rest to follow the behavior. I work for a major multi-channel-electronic-retailer and what works best is always to have a good business model, and to know your brand. I was watching the show to see your side of the business at work. Those stories were very touching, and you helped many women who needed the surgeries. That made for quality reality television. But, from the front office standpoint, I was confused as to what it was Diane's team brought to your practice. Other than verbal combat and diatribe, I still do not know what they brought to your practice. Bit egos, that's it. And good intentions do not make a good plan. I didn't understand their style, or what made it unique to other spas. Why should I come to your practice? What makes it unique from others? I think the manner in which you take care of your patients should be the personality of the show. I watched last night, and finally got the meaning behind the business name, "changes." Watching your patient cry on that recovery table was very touching to me, and one can see you care about your patients. That should be the brand of your show. It's not just about the changes you bring about with your talent, but YOUR RELATIONSHIP with your patients. Diane and her team are not celebrities, they are just notorious. They personify the word spectacle. I don't even think they know the difference between accident and intention. An accident is just that, but the intention at least has a purpose. I am glad to see that you made some real and important changes to your clinic. Getting rid of DYG and her "team" is the best thing you can do for your business. Respectfully, Margarita

I can't believe a plastic surgeon would hire someone who looks like Dianne or Shannyn...although I like Dr. Lee, that definitely makes me question his judgment. Maybe he was looking for "good t.v." Keep Natasha, ditch the rest

Sorry that your merge did work out, but if they were brought in to increase revenue and improve the reputation of your practice then it was adding oil and water. It made for great reality TV, but I know that I would not really go to your office if I knew that I had to deal with any one of those unprofessional people. Wow, Natasha thought she had all the power at the end of last nights show and she looked like a young foolish girl. I guess the question for you is what is more important? The TV reality show or the reputation of your practice?

Dear Dr Lee, It's a real shame that you have had to deal with all this drama while trying to run a medical practice. I have been an O.R. Coordinator for 20 years, and it has always been my practice to deal with the details so my surgeon doesn't have to. Melanie was definitely on the right track with the teambuilding exercises; however, one session will not resolve the issues. Your staff's basic problem is trust. They do not trust each other, or themselved for that matter. They are reactive instead of proactive. There are some who are militant, and some who are over sensitive. That is nothing more than the basic difference in people and personalities. The Naughty and Nice boxes were a really good idea, but if all you do is read the comments without resolution, it is poison. I would recommend that 1) Dianne realize that all people are human - including herself. She needs to learn to laugh a little more, even at herself. She needs to hire someone who would be joined at the hip with her to support her, without alienating other staff members. She needs to learn how to communicate effectively without offending others. 2) Weekly staff meetings that would include a team building exercise, and a discussion (without blame) of what's working (including praise), and what's not working (and how can we improve the process). 3) Be clear on your expectations from them - set the tone each morning; do group affirmations, and have each person say what they are doing that day, and have everyone cheer each other on. Make the committment that today is going to be a great day. 4) I would also give your customers business cards to hand out to their frends and family members. Have them write their name on the back. If someone comes in with one of their cards, they will receive a percentage off their next spa treatment. 5) These folks need to realize that this is primarily a surgical practice. The spa business is a sideline. It can be a wonderful and profitable sideline, one in which your surgical patients can "maintain" the work they have had done, but the Surgical practice comes first. Their behavior should be calming and soothing to the patient. Never should voices in the back be heard in the front, for any reason. You know, a good consultant would be able to help Melanie and you build the practice, but what you really need is someone like Melanie to manage the spa portion, and to be a true partner to you in the business. When things get to the point that staff members feel they need to come to you directly means that your managers aren't doing their jobs. Gee, if only I lived in the area . . . . Good luck with this. Can't wait to see how it turns out.

Dr. Lee, I think Natasha deserved to stay with your practice in some capacity. Dianne began to treat her so badly towards the end of the time she was with her, that even I, after 22 years as an Admin. Assistant can understand, if your boss doesn't respect you, and is complaining about you, it's often the desire for that person to get rid of you. I found that you took too much of a "back seat" to Dianne, and you own the practice. I think Dianne needs to reevaluate her life, where she thinks she is, and she and Shannyn deserve each other. I'm hoping that Gary adn Ronnie found positions if they were, in fact, let go. Natasha, Ronnie and Gary did work hard and Dianne and Shannyn just USED them.

I pretty agree with you, but I still feel that Natasha has just "cut her teeth" on Dianne sort-to-speak. Natasha has an over abundance of self - entitlement. Yes, Natasha has contributed alot with her good organization skills on many client events, but she still lacks general business knowledge and maturity in order to "RUN" the Spa. The fact is Natasha failed the challenge of maintaining a cordial relationship with her boss, (no one said she had to like her). How disrespectful was she to Dianne her boss by putting her face on the "bad" jar? That reflected very bad judgement. Ronnie and Gary will settle down once Natasha is out of the picture. The trio act like they're still in high school.

I agree Dianne is not an employee, but a business partner that he took INTO his business. Sounds kinda like he is the main corporation and she is a leg on it. If this is the case, he can close that branch down as he plans to do. IF he chooses to keep some of the others and get rid of Dianne, the worst case scenario is a name change. But, I have no doubts he has the rights to it. She didn't already have a business prior to coming on board with him. The two ladies I went to for laser at an office very similar to Changes, but in a hospital setting had issues with management and went out on their own. Nothing changed within the hospital business except the people who ran that dept. Being in San Diego, I think this type of business could be profitable with the right people.

None of us know what kind of business arrangement Dr. Lee and Dianne have. Perhaps Dr. Lee can't fire Dianne out-right. I'm sure Dr. Lee is not about to tell us his business arrangements on that level. Somebody please clue me in, but I have never heard Dr. Lee call Dianne an employee. Comments anyone?

Ok, so when do we get to see the increase to your 'bottom line' from the show? Sorry, but without all five drama queens, there wouldn't be a show at all. They filled the need for a good catfight in all of us and I hope they're all driving Bentley's now, courtesy of Changes. You guys are great, but you know nobody would watch a talented compassionate surgeon, a top-notch manager and a competent support staff conduct business in a mature professional manner. Of course you did. Nicely played!

Hello Dr. Lee, I posted first in Natasha's blog and can't believe that many people made some of the same comments I did in regard to the Dianne and Shannyn looking "clownish" and NOT the faces you would want to advertise your business. Dianne especially looks so ODD. One of your patients you did a lip injection on was worried about looking like that, so she probably thought you did the procedure. I wanted to tell you that I have been very impressed with your work and your bedside manner towards your patients. If I ever need and can afford plastic surgery and could travel that far, I would definitely come to your office. You are very talented. Ok, now down to the meat. I hope you reconsider your decision about firing all of them. Dianne and Shannyn were the problem BIG TIME! By this time, you've seen all the episodes and know the BS they had to put up with. I truly don't believe they would turn on bosses who are fair, professional and know how to manage as well as mentor. Those two women haven't a clue how to do any of those things. Dianne is a scatterbrain and too focused on other things to do her job. She is obviously an insecure woman as she can't ever give praise where it's warranted (she takes the credit) or admit she messed up (blames others instead). NOT a good recipe for employee morale at all. I think you should keep Natasha, Ronnie and maybe even Gary. Two makeup artists as well as people that the customers really like are key to a smooth running business. Maybe hire a permanent manager or even an interim manager to train Natasha on what she needs to know. I think then making Melanie the one to oversee it all in the end would be great. I think there was SOOOO much time wasted on "clean up" and "running interference" for Dianne bogged poor Natasha down big time. Cross training and having a good working plan for the office with a good manager would make a huge difference. I worked for the government for many years and when times got tough, they cut some of the managers and did a lot of cross training. Guess what they found? There was A LOT of FAT at the top! I agree the 3 are hungry and most of all "teachable". Dianne and Shannyn are not. THAT in of itself makes a huge difference. Consider giving them a run as they never really got a chance to show what they can do. They were sabotaged by their self centered diva bosses. I truly think they respect both you and Melanie, whereas they have zero for Dianne and Shannyn. One can only be stepped on and belittled so many times when it's unwarranted before fighting back is the only option.

Dr. Lee, You are such a good guy!!! But I just want to shake you!!! I understand that Dianne may have some connections, but why in the world would you want that stretched face associated with your business. All of the work you did on the show was wonderful, but people are going to think that you did that to her. It seems to me that there is no changing Dianne's staff and something had to be done, but watching the show you could see who took their jobs serious and who didn't. It seemed to me that Natasha had great ideas and a great work ethic. Every time Dianne asked her to do something, it was done. Yes, she may have had an attitude from time to time, but wouldn't you if you had to deal with a basket case like Dianne. Honestly she is not playing with a full deck. You should keep Natasha.

what is going to happen to the spa and the show now? we have all become so attatched to natasha, gary and ronnie. not having to look at shannyn and diane's contorted faces will b nice thou

First I wanted to say what a compassionate and caring surgeon you are. I have watched all the episodes and noticed extreme drama each episode, but that is what makes the show so watchable. I agree with all the other comments that maybe you should reconsider about Natasha, Ronnie and maybe Gary. They geniunely seem, at least on the show, that they care about the practice and their careers there. They seem to have a place in the viewers hearts, as for Dianne and Shannyn they act very selfish and coniving. Good luck with your practice and hope to see the show for a next season.

I'm a nurse who has worked in a private practice with a doctor with the same personality and leadership attributes as Dianne. Natasha covered for her over and over in the begining just like I did for the doctor. She worked her butt off pulling off special events and I comparably brought new changes to the office, and per the office manager saved the office thousands of dollars monthly on stock. One would think this would bring some sort of loyalty, but not to bosses like Dianne. To Egomaniacs like her, anyone who works hard and is successful is a threat, and is competition to be crushed. Dianne humiliated, frustrated and tried to intimidate Natasha and Ronnie at every turn. She is worthless as a giant pair of silicone boobs on a bull! Shannyn, her faithful sidekick is, likewise as valuable as Monopoly money in Vegas. Gary could be of some use if he could ever get that whine fixed. Please think about your decision to fire them all.

Hi Dr. Lee, Perhaps open up a space on your website for business generating ideas from your audience. Perhaps in our tight economy you could put together a "stimulus day at the spa" package or offer some "refer a friend" discount offers or go out to the university and give talks and/or offer simple on-site procedures. Just a couple thoughts. I enjoy the show.

Steph said it all. You are a great surgeon and you have a great practice. Ronnie and Natasha can make your practice even better, even though they are on television you can see their professionalism show through. I personally think Diane, Gary, and at times Shannyn were just in it for the fame and publicity. Good luck to you and your practice and I hope you keep Natasha and Ronnie.

Dr. Lee I have been an exec. asst. for the corporate world for going on 15 yrs now. I have watched every episode of your show but after tonight's episode when you made your decision to fire them I felt it was time. I think they have done what the initial intention was & that was to help get your name out there. I don't think they are capable of running your spa for you. I have done MANY presentations & what they did tonight was the most unprofessional thing I have ever seen. It was like a play that wasn't funny. I think at that point you & Melanie also realized they weren't serious about the business. Dianne may be a socialite but she is "not" a business woman. Shannon may have been successful in previous businesses but this one she has failed miserably. These two women bring their staff down and I have barely seen them ever give their employees any praise for anything they have done. That is crucial! From what I see Gary is a so-so employee but fun to watch. Ronnie and Natasha have impressed me. They seem to always be the peacemakers and try to at least discuss how to help the business and do a good job at what you hire them to do. I was a little disappointed in tonights episode at their catiness. I think Ronnie is an awesome frontdesk person & make up person and is great with the customers. Natasha is a hard worker who does have awesome ideas to help you grow your business but she was treated horrible by Dianne on numerous occassions. I feel it would be a mistake to let them go. I think Natasha felt like she had been slapped in the face and I really don't think she would turn on you. You have the "respect" of the staff & Dianne & Shannon just seem like airheads to be honest that no clue what's going on. I have the utmost respect for Melanie. She is an awesome office manager. She knows what it takes to run your office & she's not afraid to do it, which makes your life easier I'm sure, but I think you already know that. If it were me, I would focus the show more on your patients, you & your family & then just have tidbits of the others. Then you could come out with more products kind of like Dr. Rhea does for people who can't afford to have plastic surgery. I hope you do come back for more seasons in whatever format works best for you, your staff & patients. I wish you much luck!

Dear Dr. Lee,i think that the root of all this hot mess is Dianne. She's just a socialite playing business woman. She just kept pushing and poking till everyone snapped. Natasha can sometimes get a little sparky...but I think it's mostly when she is annoyd or pissed @ foul treatment of herself and others. It looks like she tried to keep the staff together and working...even Gary's little drama queen self.I think you should give her a chance to present a business or marketing plan of some sort that will increase your business so you can see that she has brain too and not just a pretty face. You don't have to give her a big position, you can start her slow like "event planning" or "marketing" or even Mel assistant. Do a probation period when she proves she apable of that and more then you can give her more responsibilities...after all she is the face of your skin care line. As for Gary and Ronnie...you can hire them as freelance make up artist when ever you want to do an event to show off your skin care line with some makeup just call them up, that way your clients can feel like you get get them some extra pampering if need be without going broke. "If you (or your staff)can help them in the little things like getting beautified for a big event like a gala then they will keep coming to you for the big stuff"...and maybe bring some friends along for the experience :)

I think that three people could easily do the job of the five that are there. If Mel manages both sides she would only need people to staff the procedures. Shannyn is not the problem but she only took a portion of what Natasha was doing. I would definitely tell Gary to hit the road. The spa staff has the worst manpower division I have seen and I have a BS in HR and an MBA.

i think you should fire dianne and shannyn. they are the problem. poor ronnie, natasha and gary. i couldn't believe dianne didn't thank natasha for her wonderful idea about going out to the public and doing those makeovers. natasha pulled their asses out of the fire. and dianne forgetting her business cards?!? i mean come on, what in the hell is dianne doing? i don't ever see her do any work on this show.

YOU JUST NEED TO FIRE DIANE AND GARY AND YOUR PROBLEMS WILL BE SOLVED

Well said, fancydance! :) @ Surprised~ You weren't "hooked" - you were "Addicted"! :D ;)

Dr. Lee, I definately agree with most that all chould be fired but Natasha and Ronnie (alhough the catiness can be toned down a notch). None the less, I intend to come out for a consult. You do awesome work and you are very compassionate. Thanks for the entertainment - never thought I would be hooked.

Dr. Lee, You are such a wonderful doctor. I love watching your show, I have to admit I have only seen the last four episodes; but you have such a connection to your patients, and show so much empathy for them, and your patients all are so grateful and happy for the outstanding work you perform on them. Dr. Lee, I know that you think Natasha would turn on you; but I really think that is not true. She had nowhere to go, Dianne had unjustly fired her. She worked soooo hard and appeared to be the only one in the group who wanted your business to flourish. It appeared as though Dianne was taking credit for her ideas and never acknowledged her hard work. I think she turned to you for help. She did not want to lose her job.

As a former patient of yours, I was happy to see the finale tonight with you deciding to let the spa people go. As endearing as some of them are at times, I don't think you really needed them. You are a well respected Plastic Surgeon in San Diego and have a wonderful professional staff. The others just seemed to bring chaos to the practice. Keep doing what you do best and the clients will come. I hope the television exposure has helped. It was great to see all of you including Katie, Glinda and Melanie. I always felt so well taken care of by all of you. Thanks for everything Dr. Lee.

Dr. Lee....for what it's worth, Dianne is the biggest problem in your office....she tries to micromanage everyone. She should apologize to Ronnie over the missing makeup fiasco....she should have given credit where credit is due to Natasha for the beach makeover idea (and for saving EVERYONE'S butt at the presentation) and if she wants her employees to be "team players" she shouldn't be singling people out all the time to play the drama queen blame game. If Dianne has any experience in running a successful business, you can butter my butt and call me a biscuit...she doesn't have a clue! As far as the employees "turning" on their boss....Dianne set that situation up from the start and it was inevitable. If she wants respect from her employees, she has to give it in return. Natasha presents a very capable and professional attitude in doing her job and truly cares what happens to the business. As far as Shannyn is concerned, she's a kiss-a** and goes along with whatever Dianne decides. Get Dianne out of the picture and I think she would get down to doing her job. As for Ronnie and Gary....kick em both to the curb....they are both more concerned about their own appearances than they are about doing their jobs.

Dr. Lee Natasha just needs a mentor. Keep the boys in the back of the office and tell Natasha to keep them professional and keep her temper in check and she can continue. FIRE DIANNE and SHANNYN

DR.LEE AS A BUSINESS OWNER I THINK YOU MADE GOOD DECISION BUT LETTING ALL OF THEM GO WAS UNNECESSARY. DIANE SHOULD HAVE BEEN LET GO BECAUSE SHE DOESNT EVEN KNOW HOE TO RUN A BUSINESS! WHO STEALS THERE OWN PRODUCT AND THEY WANT TO MAKE MONEY SOMETHING IS REALLY WRONG WITH HER

I have been watching your show right along, to be honest I can not believe that you let someone as plastic as Diane walk around in your building! She is a walking ad for why NOT to get plastic surgery! She looks fake and slightly out of proportion. Shannyn looks like she needs a pole to swing around with her boobs all hanging out. Keep the young ones..train them how YOU want them to be in YOUR business..and get rid of the stripper and cougar..your business and wallet will thankyou

I have ran a med spa .If I had Diane and shannon on my front line. It would have ran clients away . Theres not many that want to look fake and plastic Most want to look younger feel better fix flaws not look like a cartoon I would give the three a chance maybe 3 to 6 months See what they can do .

Dr. Lee. Though I understand that there was professional behavior issues from every member of the staff, I think you should give Natasha, Gary, and Ronnie a chance with a new manager. From what I have seen, their behavior is a reflection of the frustration with their boss. Like you said, everyone has their limits. Get rid of Dianne. She stole $1000 worth of merchandise from your office...possibly more. That's not someone I'd want on my staff. Try a new manager with the three and see what happens. I'll bet you will find that when professionalism is truly being modeled, the rest of the staff will fall in line. Good luck!

Dr Lee your business is because of you!! Your kind, and personable, and you sell yourself so well. I would love to have a doctor like you!! I really enjoyed all the crazy drama of your show.. but you really don't need any pf them.

dr lee, u should get rid of dianne and shannyn. they dont do no work and blame everyone else for the problems. when u ask for how the 5 can inprove ur bussiness and dianne and shannyn did that stupid show and natasha can up with idea that can make ur company some money. dianne went to the beach to do make-up and she forgot her own business cards. what a joke suppose to be a boss hahaha

I completely agree, it was so disappointing to see how juvanile that 'business plan ' became. None of them had one decent idea, they just wanted to be silly.

Dr. Lee through out your show I have observed what a fantastic doctor you are. You are truly talented its great to see the smiles on your patients after their visits with you. As far as you Medi Spa I would suggest you follow the advice of your office manager she seems to know what she is talking about. And always remember that at the end of the day you are still running a professional business and you never want to put this at risk. Good Luck Dr. Lee

Keep Natasha and Ronnie. I agree with Shelby.

The whole group has made you plenty of profit I am sure because of their antics on the show. I mean let's be real. It's all about dramatic effect right? I am sure the show will continue so something tells me this crew will still be around in a few weeks/months.. If you do need to make some changes, say goodbye to Shannyn, promote Natasha to Shannyn's position and ask Diane to work from home and stay behind the scenes as much as possible. I think you will see a much more cohesive team and the eventual profit from the right business sense you desire. OK~

I just want to comment on how appalled I was by that "marketing plan" they presented. I've never taken a marketing course, but I know enough to identify that what they served up was ridiculously amateurish & unprofessional.

Dr. Lee, I think you are such a nice person! I am impressed by your professionalism and your compassion towards your patients and staff. I love the show and I hope it will be back for another season but I don't know how it can be if you let everyone go. But I know you need to do what's best for you and I wish you the best of luck! Thanks for letting us get a peek inside your office goings on! It was so much fun. Take care!

As someone with a masters in management who also started from the bottom doing clerical work while in school - Dianne & Shannyn are the most comical drama managers I have seen. Great entertainment for all the viewers BUT what has it done for your business besides give people a horrible first impression when they meet them. I'd give the 3 kids a shot - they are cheap, hungry & have put up with a lot of crap and are more loyal than most people would be with that type of treatment. They "get" customer service better than your so-called managers and have more creative ideas.

All the drama has made for some great reality television, but what happens to the show if the spa is dismantled and all the staff are let go? I can't believe that I, as a 48 year old man, got hooked on this program; but it is good stuff!

Dr. Lee, I'm sorry but youre comment on Natasha might turning on you or Mel as well, I think isn't so true. If you would just realize how Dianne was treating her and put yourself in her shoes, you would feel and do the same! I mean what kind of boss tells someone not to show up to a party just because they voice their opinion for the party? What kind of boss hides a box of makeup from everyone just so she doesn't have to admit she was wrong or that she was sorry!! ARE YOU KIDDING ME! NO LEADERSHIP WHAT SO EVER! Natasha, Ronnie, and more towards the end Gary were the best at what they did! I think if you were to give them another chance and show Natasha the ropes of the business end, you would have a GREAT business! How much would it hurt to get rid of the two people who were probably getting paid the most (Dianne and Shannyn), to keep the three that actually pulled in what revinue you gained (Natasha,Ronnie,& Gary), and still be ok for a 3 month trial??? Think about it!

I only had a chance to watch your show a few times. But I will say even with not being a beauty queen myself, if i came into your business and saw Diane I would be concerned that the work she had done was by you and I dont think I would have anything done by you. With the business you are in you need to have people that look good in your presence, Not people that look like they have had to many bad plastic surgeries. And Im not really trying to put Diane down just it would be my concern. But all in all i liked your attitude and the way you treated your patience you seemed like a very nice guy. Kristine

Oops, Competition

Dr Lee I've always been low (wo)man in the foodchain. So I know where the 3 stooges are coming from. Do you believe Dianne and Shannyn are going to take the blame. No, Dianne fired the compition. Besides, I wouldnt want Diane walking around the new clients may mistake her for one of your patients. The stooges make a great team. Fire the 2 clowns and hire 1 person to do their job. Your show would be lost without Ronnie.

Dr. Lee thank you for your patience and the view into your business. It has been entertaining. Good luck with your business and the decision regarding the spa team. If I lived in your area, I would come to see you whether or not there was a spa.

I agree, however Gary should have been gone long before too much "DRAMA" for any business!

after seeing the show n the 6 episodes i realized that it is try from wat natasha had said.. Dianne and Shannon are not good 4 the bussiness.. Shannon shows 2 much of her breast and Dianna jus doesnt think 4 herself.. and besides Natasha is a hard worker and is the New Faces of ur skin line so best bet is to keep natasha and ronnie so if ur clients ask whos the girl on ur product u can simply say its one of your co workers. and that case u can inhance ur line some more by having her around.. you have 2 admit Natasha is a good worker so is Ronnie.. Gary idk....

Dr Lee a word of advice, get rid of Diane, Shannon, Natasha, Ronnie and Gary. They are all drama and you don't need the headache. I agree with you if a employee can turn against her manager (boss) can you imagine what she would do to you? You do not need people like that in your business!!

Dr. Lee, You are a kind and understanding man. You should have gotten rid of Dianne a long time ago. She should be a patient no an employee. She has created a freak show of your practice and you deserve better. Good Luck!

I think you were right in that you did what you had to do. Sometimes it is best to just start with a clean slate, and maybe next time you'll have people that can actually get along! Usually when that happens, production always increases and your business is easier to grow! Sometimes it's easy to like the person but if they're not doing their job you really need to ask yourself if they're worth keeping around!

Dr. Lee..you have patience. I could not have put up with the staff as long as you and your office manager did. As I watched the painful presentations made to you..there was no mention of going to bridal shows or on call beauty sessions in local 4/5 star hotels. Foreign car dealerships: buying a car is primaruly for men and often take hours at a time, what is a the spouse/partner to do? Why not spend some time at a spa? I was shocked at the amateur hour they gave you...I want to see a second season though!!

Dr. Lee, i think it would be in your best interest to keep Natasha. She was by far the most professional and i think being under better leadership she would be a productive worker by far. Not even the best of employees can work under the conditions that Dianne and Shannyn set, ecpecialy Dianne.

That was the smartest thing you done for your business. Melanie is the only one that seems to care that you succeed in your business. Keep her and you will go far. You have an excellent personality and I believe your business will shoot up after everyone finds out the drama is gone- just wait and see!!!

Dr.Lee please open your eyes (Diane)and Shannyn are snakes in the grass,and they blame everyone else for their screw ups.

Dr.Lee, you a very compassionate person. I think your best move would be to keep Natasha and Ronnie and let the rest go.

I'm so sorry, Dr. Lee, but you, Melanie, and the rest of YOUR team are just too professional for this circus and its freak show ringmaster (Dianne!). This show is a joke and does nothing for your business. Get out while you're ahead. Dianne and Shannyn are horrible and treat everyone like minions. Seriously, get rid of them both!