
There is a lot of tension between Dianne and me! For me at least, I’m upset with the way the medical spa is turning out. I’m busy running my plastic surgery practice, and don’t have the time to also run a medical spa. That’s why I thought bringing Dianne in was an interesting idea -- have her run a spa to augment my business.
My observation (and that of Melanie) is that Dianne is not focusing on our business or hers. She is distracted by her divorce and other personal issues. Whatever the reason, she is not showing a commitment to make this work. Her staff is young and unbridled. They need hands on leadership and training, and that needs to start with Dianne. She needs to be monitoring her staff’s behavior (which is wildly inappropriate at times), and provide them with detailed lists of jobs that need to be accomplished with a specific timeline.

Top Photos

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Dianne
Meet Dianne from the new show "Addicted to Beauty".
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Shannyn
Meet Shannyn from the new show "Addicted to Beauty."
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Client Before & After
Here are client before and after photos from episode 3.
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Ronnie
Meet the spa concierge at Changes Spa.
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Episode 5: The Ultimate Facelift
Dr. Lee conducts interviews to find the new "face" of Changes and the rest of the team decides to give the office a facelift.



